Support that keeps teams moving
Get clear answers, setup guidance, and practical help for every stage of using Vediq.
Documentation & Guides
Getting Started
Everything needed to launch Vediq smoothly from day one.
Integrations & Syncing
Help articles for connecting tools and resolving sync issues.
Errors & Troubleshooting
Quick solutions for the most common platform issues.
Frequently Asked Questions
How do I request a new feature?
Submit feature requests through support or your account feedback channel.
What if I need help during onboarding?
Our support team can assist with setup, integrations, and migration questions.
How secure is my connected business data?
Data is protected using secure infrastructure, encryption, and controlled access.
What happens if payment fails?
We’ll notify you and retry payment before any interruption occurs.
Can I upgrade or downgrade anytime?
Yes. Plans can be changed anytime directly from account settings.
Can I share dashboards with clients safely?
Yes. Use secure links, exports, or viewer access based on your needs.
Can reports be sent automatically?
Yes. Schedule reports weekly, monthly, or on custom delivery intervals.
Why are numbers different from my source platform?
Timezone settings, attribution logic, and processing delays can create small differences.
What if my data is not syncing correctly?
Reconnect the source, review permissions, and check troubleshooting guides.
What should I connect first?
Start with revenue, analytics, CRM, or advertising tools for the fastest reporting value.
Still need help?
If you couldn’t find the answer you needed, our team is here to help with setup, billing, and technical questions.